At Ibiza Pole Retreats, we are committed to protecting the privacy and security of our website visitors and customers. This Privacy Policy outlines how we collect, use, and safeguard your personal information in accordance with applicable data protection laws.
1. Information We Collect:
Personal Information: When you book a retreat or sign up for our newsletter, we may collect personal information such as your name, email address, phone number, and billing address.
Payment Information: If you make a payment for our services, we may collect payment information such as credit card details or other financial information. However, we do not store payment information on our servers; all payment transactions are processed securely through third-party payment processors.
Usage Data: We may collect non-personal information about how you interact with our website, including your IP address, browser type, pages visited, and time spent on each page. This information helps us improve our website and tailor our services to better meet your needs.
2. How We Use Your Information:
To Provide Services: We use the information you provide to fulfill bookings, process payments, and deliver the services you have requested, including communication regarding your retreat itinerary and logistics.
To Communicate: We may use your contact information to send you important updates, newsletters, promotional offers, or other communications related to our services. You can opt out of receiving marketing communications at any time by following the unsubscribe instructions provided in our emails.
To Improve Our Services: We analyze usage data to understand how visitors interact with our website and identify areas for improvement. This helps us enhance the user experience and tailor our services to better meet your needs.
3. Data Security:
We take reasonable measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. This includes implementing encryption, access controls, and other security measures to safeguard your data.
4. Third-Party Disclosure:
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as required by law or to facilitate the provision of our services (e.g., processing payments, sending newsletters).
5. Cookies:
Our website may use cookies to enhance your browsing experience. You can choose to disable cookies in your browser settings, but please note that certain features of the website may not function properly as a result.
6. Your Rights:
You have the right to access, correct, or delete your personal information at any time. You may also request that we restrict or stop processing your data, or object to the processing of your data for marketing purposes. To exercise these rights or inquire about our privacy practices, please contact us using the information provided below.
7. Changes to this Privacy Policy:
We reserve the right to update or revise this Privacy Policy at any time. Any changes will be reflected on this page, and we encourage you to review this Privacy Policy periodically for updates.
8. Contact Us:
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at info@ibizapoleretreats.com.
Last updated: 2/02/2024
By using our website or booking our services, you consent to the terms of this Privacy Policy.